Return to site

Itunes will not open on windows 7

broken image

I tried to use 'Last Known Good Configuration' (), but with this the computer also just restarts after a time and I'm back at the Windows Recovery prompt.

broken image

If I attempt a repair, there is a black screen for several minutesīefore a low resolution version of the login background appears but I can't do anything but move the cursor around. If I choose start Windows normally, the cycle repeats. I've tried both options, which include starting Windows normally and attempting a repair. The first time, after sitting at the Windows logo for a moment during startup, the computer restartsĪnd brings me to a Windows Recovery prompt. When requested to restart the computer I did so, but now Windows 7 does not boot up. After putting it off for months I finally allowed iTunes to update itself.