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Headphones not showing in playback devices windows 7

broken image
broken image

When I use Windows 10 to check the problem, it says it is a Driver error, but I cannot find anywhere online to download Drivers.

broken image

I have searched everywhere online for answers and have tried any and all solutions I have found, but none have worked. The new one worked for a day and then stopped working with the exact same error showing up. Contacted Razer Support and they said my product was broken, so I sent it back and they exchanged it for a new one. Long story short, I had a Kraken USB headset that worked, then I moved, and then the headset suddenly was not recognized by the computer, showing me 'Unknown USB Device (Device Descriptor Request Failed)' in the device manager. Hello there! First time posting here, so sorry if this is the wrong place to post something like this.